COVID-19 Payment-Holiday Application
To support our customers during the COVID-19 lockdown period and economic downturn, we are allowing customers to apply for a payment holiday for specific links. We will continue invoicing the full amount for the link. However, we will require only 50% to be paid within 30 days, and the remaining 50% will be payable within the following three months. We will charge no interest for the three-month payment holiday.
Payment-holiday example
| Invoice | Payment | |||
|---|---|---|---|---|
| 30 April 2020 | 31 May 2020 | 30 June 2020 | 31 July 2020 | 31 August 2020 |
| R5 000 | R5 000 | – | – | – |
| Invoice | Payment | |||
|---|---|---|---|---|
| 30 April 2020 | 31 May 2020 | 30 June 2020 | 31 July 2020 | 31 August 2020 |
| R5 000 | R2 500 | – | – | R2 500 |
Terms and conditions
- Any waiver/indulgence/relaxation by DFA will not preclude DFA from enforcing any of its other rights. Requests will therefore be evaluated taking into due consideration and in adherence to the legal and contractual terms of the current contract.
- The qualifying criterion that must be met before granting any indulgences is that the client must be up to date on all payments due at the date of the application.
- Requests must come from our customer directly to DFA, as DFA does not have a direct relationship with the end customer.
- A formal notice from our customer must be received, with supporting documentation from the end-customer, indicating the reason for the request which should have a material impact on the customer’s ability to continue as a going concern.
- DFA (via the finance department) will consider any payment holiday that meets the qualifying criterion at its sole discretion.