World-class service at the touch of a button!
CA Service Desk Manager is the perfect partner to your DFA product.
CA Service Desk Manager is your single point of contact for all things DFA.
24/7 Service Support
CA Service Desk Manager is the perfect partner to your DFA product.
Critical Alerts
Receive notifications and schedules related to maintenance, link build, and network incidents.
Progress on Faults and Builds
Track the progress of link builds and network incidents in real time.
Drill-Down Reporting
Analyse and report on performance. Provide detailed reporting to stakeholders on your network management.


How to Register
Try these steps to get your CA Service Desk Manager login working. Once you’ve registered, you don’t ever need to login again.
- Go to MyAccess.
- Wait for at least 30 minutes after successful submission.
- Close your browser.
- Reopen your browser and log on to the SDM Platform.
Useful Resources
Success is a Team Sport!
We measure ourselves on your success and satisfaction. We value your feedback and participation in making CA Service Desk Manager the best it can be.
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Got a Question?
Chat to our dedicated support team so that we can help you get the best value out of CA Service Desk Manager.